Holistal AB, reg. no. 556900-9169 (Holistal, we or us) are committed to protecting and

respecting your privacy.

 

This privacy policy (together with our terms of use) sets out the

basis under which we will process personal data and other information.

 

Any changes we may make to our privacy policy in the future will be posted on this page

and, where appropriate, notified to you by e-mail or through the Service.

For the purpose of the EU GDPR regulation, Holistal is the data controller.

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1. Personal data we may process

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We may collect and process the following personal data:

1.1 Information you provide to us. You may provide us information about you by filling in

forms on our website Holistal.com and/or Holistal mobile or web-based application, by email

or otherwise or whilst using our service, including applications buttons, browsers,

plugins and application programming interfaces (the Service). This includes information you

provide when you register to use the Service, answering assessment questions, selecting and

ranking of personal goals, performing actions, opting into a challenge, performance of the

challenge, collection of points, when you report a problem with the Service and similar. The

information you give us may include your name, address, e-mail address and phone number,

financial and credit card information, personal description.

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1.2 Information that we collect. In respect of each of your visits when using the Service we

may collect the following (i) technical information, including the Internet protocol address

used to connect your device to the Internet, your login information, browser type and version,

operating system and platform; and (ii) information about your visit or usage.

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1.3 Application Usage Information. When you use our mobile application, our servers will

automatically record information that your mobile device sends or transmits, including, but

not limited to, the model and device ID number of your mobile device, user settings, location

(if you enable this feature) and information about your use of the application.

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2. Use of personal data

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2.1 We may use personal data:

a) to provide support in any matters regarding the service

b) to allow you to participate in interactive features of the Service (when you choose to do

so);

c) to fulfil our obligations arising from any agreements entered between you and us and to

provide you with the information, products and services that you request from us;

d) to notify you about changes to the Service; and

e) to ensure that content from the Service is presented in the most effective manner for you

and the device you are using to access the Service.

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2.2 We also store, track and monitor Application Usage Information, however, only in the

form of general usage and is non-personal. We use this information to provide and improve

the Service, develop new products, and offer products and services that may be of interest to

you.

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3. Disclosure of personal data

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3.1 We may share personal data to:

a) Your employer. The information shared is your email and points collected

b) Customer support on need basis from you

c) Your personal coach by approval by you and limited to only the coach permitted by you

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3.2 We may also disclose personal data to third parties:

if we are under a duty to disclose or share your information in order to comply with any legal

obligation, or in order to enforce or apply our terms of use, or to protect the rights, property,

or safety of us, our customers, or others.

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The disclosure of personal data is limited to 3.1 and 3.2. no other parties will have access to

any personal information regarding our users.

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4. Storage and transfer of personal data

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4.1 Personal data that we collect from you may be transferred to, and stored at, a destination

outside the European Economic Area (EEA). It may also be processed by staff operating

outside the EEA who work for us or for one of our suppliers or business partners. By

submitting your personal data, you consent to this transfer, storing or processing. We will

take all steps reasonably necessary to ensure that your data is treated securely and in

accordance with governing law.

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4.2 We have also ensured that your personal is protected through DPO and other from time to

time applicable agreements with all our third-party suppliers. All non EU third parties we are

working with or choose to work with are accredited by GDPR or in accordance with US

Privacy Shield.

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5. Opt-out or deletion

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You may at any time opt-out from our service and/or ask for deletion of your personal

information by emailing: support@holistal.com

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6. Cookies

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6.1 Like many websites, we use cookies to collect log data and other information. A cookie is

a small data file that your browser places on your computer that helps us understand how you

interact with the site and use the Service.

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6.2 We use persistent cookies to save information like your search preferences, your account

settings and login information, so that we can remember you and your settings when you

return to the site. We use session cookies to enable certain features of the site or the Service,

but unlike persistent cookies, session cookies are deleted when you leave or log off from the

site and/or when you close your browser. Third-party advertisers on the site may also place or

read cookies on your browser.

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6.3 Most Internet browsers automatically accept cookies but you can instruct your browser,

by changing its options, to stop accepting cookies or to prompt you before accepting a cookie

from the websites you visit. If you do not accept cookies, however, you may not be able to

use all features of the site or all functionality of the Service.

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6.4 We may also use third parties to collect non-personal usage analytics for our Service and

web site.

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7. Links to other websites

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Our site and the Service may, from time to time, contain links to and from the websites of our

partner networks, advertisers and other third parties. If you follow a link to any of these

websites, please note that these websites have their own privacy policies and that we do not

accept any responsibility or liability for these policies. Please check these policies before you

submit any personal data to these websites.

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8. Your rights

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8.1 You have the right to ask us not to process your personal data.. You can exercise your

right to prevent such processing by opting out from our service and request for deletion.

Email support@holistal.com to exercise that right.

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8.2 You may review, update, correct or delete personal data that we process about you by

contacting us at support@holistal.com or, where applicable, by making the appropriate

modifications in your account preferences through the Service. If you completely delete all

such information, then your account may become deactivated. If you would like us to delete

your record in our system, please contact us and we will attempt to accommodate your

request.

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9. Contact

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Questions, comments and requests regarding this privacy policy are welcomed and should be

addressed to support@holistal.com.